Remote and on-site IT support for your business — personal, fast, and built around you. Not a corporation. Not a call center. One dedicated tech specialist in Queens, NYC.
Flat monthly rate. No surprise fees. Cancel anytime.
Billed monthly · ~$1,788/yr
Perfect for individuals or businesses with one main device to protect.
Billed monthly · ~$2,988/yr
Best value for small businesses with multiple devices and ongoing needs.
Billed monthly · ~$4,788/yr
Full coverage for businesses that cannot afford any downtime.
See how we stack up against the typical options out there.
| Feature | Geek Squad | Vyxxel Shield |
|---|---|---|
| You go to them | ✕ Store required | ✓ We come to you |
| Remote support included | ✕ Extra charge | ✓ Every plan |
| Upfront diagnosis fee | ✕ $40–$100 | ✓ Covered in plan |
| Dedicated tech specialist | ✕ Whoever's free | ✓ Always Vyxx |
| Same-day availability | ✕ Days wait | ✓ Elite plan |
| Flat monthly rate | ✕ Pay per visit | ✓ Predictable cost |
| Queens / NYC coverage | ~ Select stores | ✓ Local + remote |
Real people, real results. No corporate fluff.
"My iMac was completely frozen on recovery mode and I thought it was done. Vyxxel had it running like new in a few hours. I couldn't believe it — Apple told me it would cost $400 just to look at it."
"I run a small barbershop and my booking tablet kept freezing during busy hours. Signed up for Shield Pro and haven't had a single issue since. Response is always fast and they actually explain what went wrong."
"Had important files stuck on a corrupted USB. Took it to two other places, both said it was gone. Vyxxel got everything back. Genuinely saved me weeks of work."
"My PC was giving black screens randomly and I was losing gaming sessions and work files. Fixed within the same day. Prices are fair and way better than Geek Squad ever was."
"Controller had stick drift so bad I could barely play. Dropped it off and had it back the next day completely fixed. $30. Literally half what Sony wanted to charge me just for shipping."
"Laptop was crawling and overheating. Vyxxel cleaned it out, updated everything, and now it runs faster than when I bought it. My whole office noticed the difference. Highly recommend the Shield plan."
15 minutes, no commitment. I look at your setup and identify any risks.
Choose the tier that fits your needs. You can change or cancel anytime.
Whenever something breaks or slows down — remote or on-site — I handle it.
Proactive maintenance, monthly reports, and a dedicated line direct to me.