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Vyxxel Tech Shield

Monthly tech support.
Use it when you need it.

Monthly tech support for everyday questions, software problems and setup help. Choose the coverage that fits your computer or business.

Remote sessions are optional.

Request help when you need it. There’s no required monthly appointment. Your subscription still bills monthly, even if you don’t use it.

Only need one-time help? Explore services

Personal plans

For school, gaming and everyday computer use.

Student

For schoolwork and everyday computer questions.

$19/ month

Billed monthly · Cancel future renewals

Computers covered
1 computer
Remote help per billing month
30 minutes
  • Software troubleshooting and setup guidance
  • Sessions are optional — book when needed

Gamer

For your gaming PC and the settings around it.

$29/ month

Billed monthly · Cancel future renewals

Computers covered
1 gaming PC
Remote help per billing month
45 minutes
  • Gaming setup and optimization guidance
  • Sessions are optional — book when needed

PC Health

For everyday troubleshooting and computer upkeep.

$49/ month

Billed monthly · Cancel future renewals

Computers covered
1 computer
Remote help per billing month
60 minutes
  • Optional health check, cleanup and update guidance
  • Checkups use your included time

Included time and visits reset each billing month. Unused allowances do not roll over. Parts and physical repairs are quoted separately.

Business plans

Support for the computers your business relies on.

Business Basic

Remote help for a small business setup.

$149/ month

Billed monthly · Cancel future renewals

Computers covered
Up to 2 computers
Remote help per billing month
2 hours
  • Software troubleshooting and setup help
  • Remote sessions only

Business Pro

Remote help with an optional local visit.

$249/ month

Billed monthly · Cancel future renewals

Computers covered
Up to 3 computers
Total support per billing month
3 hours
  • Up to 1 on-site visit, up to 60 minutes
  • Visit time counts toward the 3-hour total

Business Elite

More time for a larger business setup.

$399/ month

Billed monthly · Cancel future renewals

Computers covered
Up to 5 computers
Total support per billing month
5 hours
  • Up to 2 on-site visits, up to 60 minutes each
  • Visit time counts toward the 5-hour total

Included time and visits reset each billing month. Unused allowances do not roll over. Parts and physical repairs are quoted separately.

Clear from the start

How your plan works.

Your plan gives you a defined amount of support. Contact Vyxxel when you need to arrange a session or an eligible visit.

Do I have to book a session every month?

No. Remote sessions, checkups and eligible visits are optional. Your monthly fee still applies if you don’t use them. Unused time and visits expire at the end of each billing month and do not roll over.

What’s included, and what costs extra?

Included time covers tech support for the computers listed in your plan. Parts, replacement devices, paid software, specialist data recovery, PC assembly and physical repairs are quoted separately. Extra support requires your approval of the cost before work begins.

How do local visits work?

Business Pro includes up to one visit of up to 60 minutes. Business Elite includes up to two visits of up to 60 minutes each. Visit time counts toward the plan’s total monthly support hours. Location, availability and any travel charge are confirmed before booking.

When can I get help?

Contact Vyxxel to arrange support. We confirm a time based on availability and the issue. Plans do not include 24/7 support or a guaranteed same-day fix.

How does cancellation work?

Contact Vyxxel to cancel future renewals. Your paid coverage continues until the end of the current billing period.

Contact Vyxxel
Can I get help without a plan?

Yes. One-time repairs and tech support are available without a subscription.

View services & pricing

Not sure which plan fits?

Tell us about your devices and what you need help with.

Ask about a plan