Send your request → review your options → arrange your help.
No account or monthly plan needed. Appointments are confirmed after we discuss your request.
Where can I get help?
Local help is available in Queens. For a visit elsewhere in NYC, include your neighborhood in the request so we can confirm availability and any travel cost. Visits and device handovers are arranged in advance. Remote help is an optional choice for suitable software or settings issues.
How does pricing work?
Tell us your device and the issue. We’ll discuss the work and costs before you decide. Starting prices do not mean every repair will cost that amount. Replacement parts, specialist recovery and any travel costs need a separate quote.
Is there a diagnostic fee?
PC repair has a $25 diagnostic fee that is applied to the repair. Before booking, we’ll confirm what you would pay if you decline the repair or the device cannot be repaired.
Do I need an account or subscription?
No. You can request a quote without an account and book one-time help. Monthly support is optional.
How does remote support work?
We arrange a time and explain how to connect. Remote support is optional and intended for software and settings issues. Hardware faults may need an in-person assessment. Extra time or work is discussed before proceeding.
Don’t see your issue?
You don’t need to diagnose it first. Describe what’s happening and we’ll let you know whether we can help.